Help Centre

Getting Started

RamAI

RamAI is an AI tutor developed to provide you with a one-on-one learning experience. We build it to invoke creative and critical thinking skills in you.

We have instructed it in middle school science, with more subjects like mathematics, social science, and history coming soon. RamAI is unlike a traditional tutor; it promotes active and inquiry-based learning, encouraging you to think critically and creatively.

How-To Guide

Using RamAI

Select RamAI Chat from the website menu or quick action bar on mobile.
On the RamAI chat page, click the + icon to upload an image, such as a diagram of the human digestive system or a problem statement. Type your question in the input box (located at the bottom on mobile or on the right side on desktop), and press the arrow key to submit.
RamAI will respond in the output box.

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About RamAI

RamAI is an AI tutor; its responses may not be correct. Please check with your teachers about the correctness and authenticity of the generated responses. Its usage abides by our terms, privacy and guidelines. Please do not post personal information or anything that violates Indian Laws.

We do not take your input to train our AI tutor; however, we ask for your feedback. Your feedback is most welcome. We use your feedback to improve its features and capabilities. Fill out this form.

Learn more about RamAI here.

Support

How-To Guide

Support and Troubleshooting

Support

Contact

For any assistance, feel free to contact us. You can write to us through email, social media, site chat box or the Venus AI support agent.

Whether you need support with an order or general questions, contact us. We have written well enough about booking a lesson, trying RamAI and Venus, our guidelines and any technical issues. Simply drop an email here.

How-To Guide

Contacting Us

Send an email to aitutor@venusmoon.in for any particular concerns.
Use the contact form on our website for common questions.
Alternatively, contact us through our social media channels or the Venus AI support agent on the site.

Support and Troubleshooting

Troubleshooting

We’ve arranged a list of common questions and solutions in our Support and Troubleshooting FAQ. We have compiled some ready-to-go FAQs for problems (with their solutions) while using RamAI, booking lessons, or managing your account.

We typically write help articles on our applications and services. If your time allows, we request that you read those posts to get acquainted with our platform. If you require any further help, please reach out to us.

Getting Started

How-To Guide

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Getting Started

My Account

Creating a member account on VenusMoon allows you to manage lessons, plans, and your profile. If you are not 16 years old, a parent or guardian should create the account. Use your account to update personal details, manage lessons, and handle payments securely.

The small green circle with a bell icon is called the member icon bar. You can find it on the left side of the menu bar on a desktop or by clicking the three horizontal lines on a mobile site. To make your account secure, verify your email immediately after signup.

How-To Guide

Managing Your Account

Go to the account settings through your member icon bar to keep your information up-to-date.
You can update your name, change your password, and manage payment methods.
If you do not wish to receive our messages, you can turn them off by visiting settings.

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Your Account Security

We make your data and account security our topmost priority. We have employed strict security standards to protect your account on VenusMoon; read about them here. Your payment on our site and its information are secure; we follow the best payment standards. Learn more here.

We take your privacy seriously. We have created a strict privacy policy. We follow standard data regulation policies like GDPR and CCPA. Read more here. You can use tools like cookie policy, do not sell my data, get a copy of my data or delete my data.

Fill out this form.

Getting Started

How-To Guide

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Getting Started

Lessons

VenusMoon offers live, personalised lessons in Math, Science, Chemistry and Chemical Engineering. You can start with a free 20-minute trial or book a Dakshina-based 60-minute session.

We employ our AI tutor, RamAI, during delivering an engaging lesson to you. We incorporate inquiry-based (My Class) and example-based learning methods (My AI Lab) in our online sessions. Before you go ahead and book a lesson, we require you to message us so we can personalise the lesson for you.

How-To Guide

Booking a Lesson

Go to E-learning section available in the website menu.
Select any lesson and Click Book Now.
Choose your date and time, click Next.
Fill in the booking form, click Buy Now.
Give Dakshina securely for a 60 min lesson while you do not have to pay for a trial.

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Lesson Details

Our online lessons focus on problem-solving, concept-building, and in-depth explanations of the most complex topics in science and mathematics. Lessons are provided in these subjects only. More subjects to follow soon.

If you’re new, start with a trial lesson to get a feel for our teaching methods. For more step-by-step information on lessons, read our articles.

Book a lesson from here.

Getting Started

How-To Guide

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Getting Started

Venus

Venus is an AI support agent that answers your queries related to the VenusMoon platform. You can find Venus on the website by clicking the Venus Icon on the left side or by accessing it through this page on mobile. Chat with it to get help booking a lesson, using RamAI or learning more about us.

Venus answers user support questions only. It will humbly reject personal or educational questions. Please do not post any personal information via Venus.

How-To Guide

Chatting with Venus

Click here to go straight to the Venus chat page.
In the chat box (on a desktop), enter your questions, like, How to book a lesson? How to use RamAI?
Venus will respond to your questions with some links in the output box.

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Understanding Venus

Venus simplifies traversing the VenusMoon platform by providing quick and AI-driven support. Whether you need assistance booking a lesson or managing your account, Venus is here to give you a good user experience.

Please note

Use Venus for questions related to user support only.
Do not send content related to hatred, violence, sexual material, or self-harm.
Venus is an AI application and may generate incorrect answers. Please use it with caution.

Your use of Venus is governed by our Terms and Conditions, Privacy Policy, and Guidelines.